Dec, 10-13, 2014,
Spice Hotels & SPA, Belek, Antalya, Turkey
www.hsyk-ant alya.org
CONGRESS PROGRAM
Dec, 10, 2014 – Wednesday
08:00
Registration
18:00 – 19:30 Opening Ceremony
Hall 1
Speakers
19:30
Opening Conference
INNOVATION IN H EALTH CARE, LEAN MANAGEMENT AND TECHNOLOGICAL D EVELOPMENTS
Prof. Dr. Seval AKGÜN MD, PhD, CON GRESS CHAIR, Director, Health Academician Society , Chief Quality Officer, Baskent University
Hospitals Network, Professor, Baskent and St. John International University, ITALY/Turkey
Prof. Dr. AL AL-ASSAF, CONGR ESS VICE-CHAIR, American Institute For Health Care Quality, USA
Dinner
Dec, 11, 2014 – Thursday
09:30 – 10:30 Hall I –
Conference 1:
Chair
Speakers
10:30 – 11:30 Hall I –
Conference 2:
Chair
Speakers
LEAN MANAGEMENT IN HEALTH CARE
Prof. Dr. Seval AKGÜN MD, PhD, Congress Chair, Director, Health Academician Society , Chief Quality Officer, Baskent University Hospitals
Network, Professor, Baskent and St. John International University, ITALY/ Turkey
Prof. Dr. AL AL-ASSAF, Congress Vice-Chair, American Institute For Health Care Quality, USA
Prof. Dr. Seval AKGÜN MD, PhD, Congress Chair, Director, Health Academician Society , Chief Quality Officer, Baskent University Hospitals
Network, Professor, Baskent and St. John International University, ITALY/ Turkey
Personal Health Records
Dr. Şuayip BİRİNCİ, M.D,Deputy Undersecretary / Republic of Turkey Ministry of Health,Healthcare Management Specialist, Turkey
Energy Efficiency in Health Sector
Dr. Abdülvahit SÖZÜ ER, M.D. Ministry of Health, General Directorate of Health Investments, Assistant General Manager, Turkey
INNOVATIVE AND TECHNOLOGICAL AD VANCES IN HEALTHCAR E
Prof. Dr. AL AL-ASSAF, Congress Vice-Chair, American Institute For Health Care Quality, USA
Prof. Dr. AL AL-ASSAF, Congress Vice-Chair, American Institute For Health Care Quality, USA
Healthcare Facilities Prepardness For Mers-Cov Are We Ready ? A Risk Assessment Approach
Dr. Abdallah EDDAAL, C EO, Tıbbi Direktör. M.S. Baharahil Hastanesi, Mekke, Saudi Arabia
Effective usage of Lİnkedin and Twitter, ın Health Sector - A workshop on applications
Semra BAYSAN, Healthcare Management Consultant, Turkey
11:30 – 11:45 Coffee Break
11:45 – 12:45 Parallel Sessions 1
Salon ı
INNOVATIVE A PPR OACHES IN HUMAN RESOURCES MANAGEMENT
Chair
Speakers
Prof. Dr. Rehat FAİKOĞLU, Nişantaşı University, Vice-chancellor - İstanbul, Turkey
Medical Education and HUman Resources in Turkey
Prof. Dr. Rehat FAİKOĞLU, Nişantaşı University, Vice-chancellor, İstanbul, Turkey
Human Resources and Performance Management
KAHRAMAN Abdullah1, Kavak Mahperi 2, Bozkuş Ali3, Çoşkunçelebi Şahannur 4, Taşova Değerli Müjgan 5
1 Sağlık- Sen İstanbul Head of the department Şube Başkanı, İstanbul, Turkey
2 Dr. Lütfi Kırdar Kartal Education and Application Hospital , Infection Control Commitee , İstanbul, Turkey
3 Dr. Lütfi Kırdar Kartal Education and Application Hospital , Emergency Services, Nurse, İstanbul, Turkey
4 İstanbul Occupational Disease Hospital, Deputy Director, Healthcare Services, İstanbul, Turkey
5 Kartal Yavuz Selim State Hospital Deputy Director, Healthcare Services, İstanbul, Turkey
Testing of Relationship Among Innovation Culture, Service Innovation and Practices of Human Resources : A Research On Health Care
Workers
Asst.Prof. Dr. Kadir AKSAY, Ordu University, Turkey
Doctoral Student Bünyamin Özgüleş, Haliç University, Turkey
Mobbing, Effects on Organizations and Solutions
Öztürk, Hilal; Eke Dereli, Elif; İpek, Nazenin; Müdüroğlu, Aynur and Faikoğlu, Rehat
Nişantaşı University, Vocational School, İstanbul-Turkey
Hall II
LEAN MANAGEMENT IN HEALTH CARE -2-
Chair
Speakers
Prof. Dr. Nevzat Kahveci, Uludağ University School of Medicine, Bursa, Turkey
An introduction to lean thinking
Prof. Dr. Nevzat Kahveci, Uludağ University School of Medicine, Bursa, Turkey
Application of Transformational Leadership and Lean Management to the Healthcare Organizations
Nurfan SAYILGAN, Muş Oral and Dental Health Center, Turkey
An investigation of the views of the health care workers working in a university hospital about the appointment and promotion criteria (an
example from mersin district)
Afet ARKUT, Cyprus International University, Faculty of Health Sciences, Cyprus
Aynur Ateş, Okan University, İnstitute of Health Sciences, Turkey
Burcu Yiğit, İstanbul Bilim Üniversity,Vocational School of Health Services, Turkey
Investigation Of Quality Of Life In Health Workers (Bandir ma State Hospital Sample)
Macide Artac, Cyprus International University, Faculty of Health Sciences, Cyprus
Ertan Karsan, Okan University, İnstitute of Health Sciences, İstanbul, Turkey
Cenk Dikmen, University of Nişantaşı Faculty of Health Sciences, İstanbul, Turkey
12:45 – 14:00 Lunch
14:00 – 15:00 Parallel Sessions 2
Hall I
RISK MANAGEM ENT IN H EALTH CARE
Chair
Speakers
Fatih ORHAN, Lecturer, GATA NCO Health College, Ankara, Turkey
Risk Management in Healthcare: An Applicatıon for Pathology Laboratory Process
M.Nurullah KURUTKAN1, Dinçer KORKMAZ2 , Fatih ORHAN3
1 Asist. Prof. Dr. Düzce University, Faculty Of Economics And Administrative Sciences, İnstructor, Turkey
1 Düzce University, Health Services, Vocational School, School Secretary, Turkey
1 Specialist, GATA SAMYO Lecturer, Turkey
How The Risk Could Be Managed İn Healthcare?
Prof. Dr. Seval AKGÜN MD, PhD, Congress Chair, Director, Health Academician Society , Chief Quality Officer, Baskent University Hospitals
Network, Professor, Baskent and St. John International University, ITALY/TURKEY
A HFMEA Study in Patient and Staff Safety
TAY Sibel 1 ,İPER TİMLİOĞLU Semrin 2,KABADAYI ARSLAN Mesude 3, AKSAR AY Sebahat4, TEKEŞİN Ke mal5
1 nurse, quality staff , 2 MD specialist Director of Quality, 3 nurse quality staff in charge,, 4 Prof MD, Medical Director , 5 Hospital manager
İstanbul Anadolu North Public Hospital Union Haydarpaşa Numune Education And Research Hospital, Turkey
HFMEA Study On Outsourced Problems
İPER TİMLİOĞLU Semrin 1,KABAD AYI AR SLAN Mesude 2, TAY Sibel3 ,ER OL Serpil 4, IŞIK Kadir 5 , AKSAR AY Sebahat 6, TEKEŞİN Kemal7,
1 MD specialist Director of Quality, 2 nurse quality staff in charge,3 nurse, quality staff,4 Professor MD infective diseases , 5 manager of finance and
administiration,6 Professor MD, Medical Director ,7MD Specialist Hospital manager
İstanbul Anadolu North Public Hospital Union Haydarpaşa Numune Education And Research Hospital, Turkey
Hall II
INFORMATION AND TECHNOLOGY MANAGEMENT IN HEALTH CAR E
Chair
Speakers
Assist. Prof. Dr. Gürbüz AKÇAY, Muğla Sıtkı Koçman University Medical Faculty, Turkey
Access control in hospital information management system
Dr. Pınar K ILIÇ AKSU1 , Dr. Nur Şişman Kitapcı2, Yrd. Doç. Dr. R. Özgür Çatar 3, Assistant Prof.. Dr. Leyla Köksal 4, Prof. Dr. Gonca Mumcu 5.,
Yeditepe ÜUniversity, (1), Marmara University, prelector, Doctor (2), Marmara University, Assistant Professor (3), Marmara Un iversity, Assistant
Professor (4), Marmara University,, Prof. Dr. (5)
Administration of the medical records and implementations in a hospital
TAPAN Birkan, Istanbul Bilim University, Istanbul TURKEY
BALCI Yüksel, Florence Nightingale Hospital, Istanbul TURKEY
SEZEN Adem, Istanbul Bilim University, Istanbul TURKEY
ALICI Selin, Istanbul Bilim University, Istanbul TURKEY
Effects of Technological Development to the Nursing Process of Health – Care Providers
Rukiye ERDOĞAN, İstanbul University, Cerrahpaşa Medicine Faculity, İstanbul, Turkey
A Study On The Effects Of Using Mecatronic Technological Systems in Medication And Pharmacy Information Systems On Rationale
Medication Applications
Hakan AKIN, Gülhane Military Medicine Faculty, Depurt Medical Officer., Turkey
Banu Taylan AKIN, Atatürk ÜUniversity, Medicine Faculity,Education Hospital, chief pharmacist, Turkey
15:00 – 16:00 Parallel Sessions 3
Hall I
MEDICAL TOURISM AND DISA STER MANAGEMENT IN HEALTHCARE
Chair
Prof. Dr. Metin ATEŞ, Marmara University, Türkiye
Speakers
Health tourism and examination of a hospital model
TAPAN Birkan, İstanbul Bilim University, Istanbul, TURKEY
KARDAŞ Selami, İstanbul Bilim University, Istanbul, TURKEY
ALICI Selin , İstanbul Bilim University, Istanbul, TURKEY
A New Perspective to Anayze Mass Health and Medical Tourism
Asena Tuğba EVREN SUBAŞI, IMBL PhD candidate, Russia
Assistant Prof. Dr.. Davud Cem DİKMEN, International Cyprus University, Director of Health Vacotional School, Cyprus.
Marketing Health Services- Medic al and Thermal Tour ism
Gülnur ÜÇPUNAR, Department of Healthcare Management, Health Science Institute, IMBL, PhD candidate, Russia
Consultant= Prof. Dr. Mehmet Fikret GEZGİN
The Road Map at Medical Tourism;
Samet Bilgen, Corporate Communication / International Patients, Bursa, Turkey
Patient Satisfaction From Mobile Physiotheraphy And Rehabilitation Services
AÇIKGÖZ İlhan 1; ÖKSÜZLER Oğuz1; H EVES Selma 1; ÇELİK Gürhan 2; ERGİN Sümeyra 2; KILIÇ Mübin 2; ÖZDEMİR Mustafa 2; ŞEN Ayla 2
1Edirne Association of State Hospitals
2Edirne State Hospital (2) / Edirne, Turkey
Hall II
FINANCIAL MANAGEMENT IN HEALTH CAR E
Chair
Sadi ERGİN, Amasya, Association of State Hospitals, Executive Secreteriat, Director of Financial Services Department, Turkey
Speakers
An Evaluation Of Medical Waste In Health Facilities Through Data Envelopment Analysis (Dea) Method: Turkey -Amasya Public Hospitals
Union Model
Murat İskender AKTAŞ1 Sadi ER GİN 2 Rasime AC AR AKTAŞ3
1 Institute of Management, Business and Law University Health Management Doctoral Student , Turkey
2 Institute of Management, Business and Law University Health Management Doctoral Student, Turkey
3 Amasya Merzifon Kara Mustafa Paşa State Hospital / Intensive Care Specialist Nurse , Turkey
Evaluation of Financial PerformanceiIn Health Facilities Through Data Envelopment Analysıs (Dea) Method: Amasya Public Hospitals
Union Model
Sadi ERGİN1 Murat İskender AKTAŞ2
1 Institute of Management, Business and Law University Health Management Doctoral Student , Turkey
2 Institute of Management, Business and Law University Health Management Doctoral Student, Turkey
Process Analysıs And Process Improvement In Hospıtal Manage ment: Analysis And Improvement Of İnvoicing Process İn Subordinate
Hospitals Of Eskişehir Province Public Hospitals Association Secretariat.
Assoc. Prof. Nurullah UÇKUN, Eskişehir Province Public Hospitals Association Secretariat, Chief of Financial services, Turkey
Uzm. Ümit Şahin, Eskişehir Province Public Hospitals Association Secretariat, Turkey
Invoicing Management at Haydarpaşa Numune Application and Education Hospital Outpatient Services.
****Kemal TEK EŞİN, ***Abdulvahit SÖZÜER, *Şuayip BİRİNCİ, ****Efe Serkan BOZ, ****Kadir IŞIK, ****Recep KARTAL, **Ercan ÖZGÜL,
****Sebahat AKSAR AY, ***** Erdinç ÜNAL
*Ministry of Health, ANKAR A
**Ministry of Health, Association of State Hospitals, Turkey
*** Ministry of Health, Association of State Hospitals, Turkey
****S.B. T.K.H.K. Anadolu North Association of State Hospitals, Haydarpaşa Numune Application and Education Hospital, Turkey
*****Okan University, Healthcare Management Department, Turkey
A Study Of The Relative Efficiency of Haydarpaşa Education and Application Hospital Using Data Envelopment Analysis
****Efe Serkan BOZ, *Şuayip BİRİNCİ, ***Abdulvahit SÖZÜER, **** Kemal TEKEŞİN, ****Kadir IŞIK, ****Recep KARTAL, ***Mehmet ERTENÜ,
****Sebahat AKSAR AY, ***** Erdinç ÜNAL
**Ministry of Health, ANKARA
**Ministry of Health, Association of State Hospitals, Turkey
*** Ministry of Health, Association of State Hospitals, Turkey
****S.B. T.K.H.K. Anadolu North Association of State Hospitals, Haydarpaşa Numune Application and Education Hospital, Turkey
*****Okan University, Healthcare Management Department, Turkey
16:00 – 16:15 Cafee Break
16:15 – 18:00 Hall I –
Conference 3:
Chair
Speakers
18:00 – 19:00 Hall I –
Conference 4:
Chair
Speakers
INNOVATION IN H EALTH "HEALTH VISION" IN THE W ORLD AND IN TURKEY
Prof. Dr. Seval AKGÜN MD, PhD, CON GRESS CHAIR, Director, Health Academician Society , Chief Quality Officer, Baskent University
Hospitals Network, Professor, Baskent and St. John International University, ITALY/TURKEY
Assoc. Prof. Ali M Al-Shehri, MD, FRC GP, MFPH, ACH E, Suudi Arabistan Halk Sağlığı Derneği Başkanı, Toplum ve Çevre sağlığı Bölümü,
CPHHI, Başkan, King Saud Üniversitesi Tıp Fakültesi, Aile Hekimi Uzmanı, Suudi Arabistan
Musfer Mohamed ALSHALAWI, Al Jafel Hospİtal, Rİyadh, Saudi Arabia
LEADERSHIP ROLE ON PERFORMANCE MANAGEMENT
Dr. Rashid bin Khalfan Al Abri, Director of Quality and Development Departmant, Sultan Qaboos Üniversity, Kingdom of Oman
Prof. Dr. Hesham NEGM, Cairo University, School of Medicine, Egypt
Dr. Rashid bin Khalfan Al Abri, Director of Quality and Development Departmant, Sultan Qaboos Üniversity, Sultanate of Oman
Dec, 12, 2014 – Friday
09:30 – 10:30 Hall I –
Conference 5:
Chair
Speakers
MEDICAL LAW, CURRENT ISSU ES
Hüseyin ÇELİK, T.C. Ministry of Health, Deputy Undersecretary, TURKEY
Hüseyin ÇELİK, T.C. Ministry of Health, Deputy Undersecretary, TURKEY
Hatice Özcan KÖK, T.C. Ministry of Health, Legal Advisers, TURKEY
10:30 – 11:30 Parallel Sessions 4
Hall I
PATIENT-CENTERED CARE, ACCREDITATION AND ALTERNATIVE QUALITY MANAGEMENT SYSTEMS IN H EALTH CARE
Chair
Assoc. Prof. Özcan ALTINEL, GATA NCO Health College, Ankara, Turkey
Speakers
Quality Care / Quality Service in the Presentation, Innovation / Innovation and Change
Asist. Prof. Dr. Haluk ŞENGÜN, Prof.Dr. Gülten Kaptan
T.C İstanbul Arel University, School of Health Sciences, Turkey
The effects of Quality Efforts on Patient satisfaction
Nuriye ÇELMEÇE *, * Gaziosmanpaşa University, Research and Training Hospital, Turkey
Cenk DİKMEN **, *IMBL University,
Applıcations in enhancing the effectiveness of the quality education
İPER TİMLİOĞLU Semrin1,KABAD AYI ARSLAN Mesude 2, TAY Sibel3,BOZ Efe Serkan 4,BARAN Hatice 5, YILMAZ Yeşim 6 , AKKAYA Didem 7
AKSARAY Sebahat8 TEKEŞİN Kemal 9
1 MD specialist Director of Quality, 2 nurse quality staff in charge,3 nurse, quality staff, 4 MD associated medical manager 5 manager of health and
care services, 6 Education nurse 7 Education nurse 8 Prof MD , Medical Director, 9 Hospital manager
İstanbul Anadolu North Public Hospital Union Haydarpaşa Numune Education And Research Hospital, Turkey
A view of Turkish quality experience in context of health sector
Uzm. Ümit ŞAHİN, Eskişehir Province Public Hospitals Union, Turkey
Asist. Prof. Nurullah UÇKUN, Eskişehir Province Public Hospitals Association Secretariat, Chief of Financial services, Turkey
Different Dimension on the Communication of Healthcare Professional and Patients, An Example From Erciyes University Hospitals
İbrahim BARIN1, Murat BORLU2, Setenay GÜMÜ Ş 3
1 Erciyes University, Medicine Faculity, Spealist, Turkey
2 Erciyes University, Medicine Faculity, Prof. Dr. Vice - Chancellor, Department of Dermatology
3 Erciyes University, Medicine Faculity, Spealist, Turkey
Hall II
EMERGENCY MANAGEMENT FACILITIES SAFETY AND HOSPITALS
Chair
Speakers
Süleyman YILMAZ, Private Optimed Hospital,Tekirdağ, Turkey
Assessment of environmental effects in a private hospital
YILMAZ Süleyman, Private Optimed Hospital Tekirdağ,Turkey
SEZEN Adem, İstanbul Bilim University, Turkey
ADIYAMAN Gamze, Private Optimed Hospital Tekirdağ,Turkey
Transition from hospital disaster plan to emergency action plan
YILMAZ Süleyman, Private Optimed Hospital,Tekirdağ, Turkey
SEZEN Adem, İstanbul Bilim University, Turkey
ADIYAMAN Gamze, Private Optimed Hospital,Tekirdağ, Turkey
5s on ECG and implementation of 5s on Housekeeping Activities.
Dr. Yasin KÖPRÜ*, Dr. Cüneyt YILDIRIC I*, Scientist. Meltem KILINÇ
T.C. Ministry Of Health Turkish Public Hospitals Institution Burdur Association Of Pu blic Hospitals Turkey
Determination of Preoperative Anxsiety levels and the effects of an implementation used among children and the expectations o f their
families at Sivas Numune Hospital
1.Hacer KOŞUN, 2.Şengül Gültemir, 3. Seda Özer, 4. Rukiye Ertüment
1 Sivas Sample Hospital, Turkey
Use of Radiation in Health Field and Safety of Employees
İpek, Nazenin; Eke Dereli, Elif; Öztürk, Hilal; Müdüroğlu, Aynur and Faikoğlu, Rehat
Nisantasi University/ Nisantasi Vocational School/ Istanbul/ Turkey
11:30 – 11:45 Cafee Break
11:45 – 12:45 Parallel Sessions 5
Hall I
Chair
Speakers
PATIENT AND EMPLOYEE SAFETY
Assoc. Prof. Nurullah UÇKUN, Eskişehir Province Public Hospitals Association Secretariat, Chief of Financial services, Turkey
Ergonomics on dialysis staffs – study on waist health – diseases on musculoskeleton system and circulatory system
SEZEN Adem, İstanbul Bilim University, Turkey
KABAKÇ I Bahar, Ege University Department of Biotechnology
YILMAZ Serap, Private Memorial Service Hospital, Turkey
AYHAN Duygu, İstanbul Aydın University, Turkey
KÖSEM Mesut, Acıbadem İnternational Hospital, Turkey
Child Patient Safety
Assist. Prof. Dr. Gürbüz AKÇAY, Muğla Sıtkı Koçman Üniversity Medical Faculty, Turkey
Unıon Publİc Hospitals in Hospital Due to an ' Patient Safety Culture ' Investigation
Hatice Baran 1, Yeşim Yıl maz 1, Didem Akkaya 1 , Kemal Tekeşin 4
1, 2, 3 -- Nurse, İstanbul Haydarpaşa Education And Application Hospital, Healthcare Services, Turkey
4Specialist Doctor, İstanbul Haydarpaşa Education And Application Hospital, Healthcare Services, Turkey
Medical Erros and Its Management in Health
Gülver HACIOĞLU1, Tennur Arabacı1,SibelTemel 2,Fatma Demir Korkmaz3,Anıl Ziya Apaydın 1,Mustafa Özbaran 1,Özkan Leblebici4
1 Ege Üniversitesi School of Medicine, Cardio Vasculer Surgery, İzmir, Turkey
2 Ege Üniversitesi School of Medicine, Material Supply Department İzmir, Turkey
3 Ege Üniversitesi School of Medicine, Nursing Department İzmir, Turkey,
4 Atılım University Institute of Social Science, Ankara
Hall II
RESOURCE and FINANCE MANAGEMENT IN HEALTH CAR E
Chair
Speakers
Prof. Dr. Nevzat Kahveci, Uludağ University School of Medicine, Bursa, Turkey
Looking at the future through current value stream mapping
Prof. Dr. Nevzat Kahveci, Uludağ University School of Medicine, Bursa, Turkey
Process Map of Operation Theathers
Hilal IŞIK1, Mete Edizer2
1Dokuz Eylül University Hospital, Nurse in Operating Room, Turkey
2Asst. Prof. Mete Edizer , DEU- Dokuz Eylül University, Medicine Facullity,Department of Quality and Accreditation in Health, Turkey
The Improvement on Purchasing and Procurement Processes
Assoc. Prof. Mete Edizer , DEU- Dokuz Eylül University, Medicine Facullity,Department of Quality and Accreditation in Health, Turkey
Material Management in the Hospitals- Implementation of Ege University HospitalSibel TEM EL1 Gülver Hacıoğlu 2, Tennur Arabacı2 Yusuf Türköz1,Mehmet Özkahya 3.,Özkan Leblebici 4Seyit Mümin Cilasun 4
1 Ege Üniversitesi School of Medicine, Material Supply Department İzmir, Turkey
2 Ege Üniversitesi School of Medicine, Cardio Vasculer Surgery, İzmir, Turkey
3 Ege Üniversitesi School of Medicine, Internal Medicine Department İzmir, Turkey,
4 Atılım University Institute of Social Science, Ankara
Branches cost per patient in analysis in public hospitals (İstanbul training and research hospital instance)
Arslan Elif , Nihal T. Önder , Serpil Kayalı, Zafer Keskin , Özgür Yiğit
İstanbul Training and Research Hospital, İstanbul, Turkey
12:45 – 14:00 Lunch
14:00-15:00 Hall I –
Conference 6
Chair
Speakers
15:00– 16:00
METHODS IN PERFORMANCE EVALUATION IN H EALTH
Prof. Dr. Seval AKGÜN MD, PhD, CON GRESS CHAIR, Director, Health Academician Society , Chief Quality Officer, Baskent University
Hospitals Network, Professor, Baskent and St. John International University, ITALY/TURKEY
The perception of Healthcare professional on their working places and determination of the relationship of their perceptions and job
satisfaction levels.
KARAMAN Muhammed, Balıkesir Health Directorate, Balıkesir, Turkey
Assist. Prof., Davud Cem DİKMEN, Cyprus International University, Vocational School of Health Services Director, Cyprus
OĞUZ Mehmet, IMBL PhD candidate, Russian
Job Stress Of Nurses Responsıble Of Impact On Job Satısfactıon
*Feyza GÖÇERİ, M.D. Ministry Of Health Turkish Public Hospitals, Investment Planning and Coordination Unit, Turkey
** Assoc. Prof. Nefise BAHÇECİK, Marmara University, Faculty of Health Sciences, Turkey
***Umut Doğan, M.D. Ministry Of Health Turkish Public Hospitals, Head of Medical Devices and Investment Planning, Turkey
****Specialist, Mustafa Cıvdı, M.D. Ministry Of Health Turkish Public Hospitals, Productivity and Quality Management Department,Turkey
The Relationship of Quality of Life and Motivation Among Healthcare Professionals
Tennur ARABACI1 Gülver Hacıoğlu 1,,SibelTemel 2, Mustafa Özbaran 1Tahir Yağdı1,Çağatay Engin 1, Özkan Leblebici 3
1Ege University, Medicine Faculity Hospital, Cardio Vasculer Surgery, İzmir,
2Ege University, Medicine Faculity Hospital, Material Supply Department İzmir, Turkey
3 Atılım University Institute of Social Science, Ankara, Turkey
The Effects of Educational Status of the Patients on Complaints
Bilsen ONAT ÖZTÜRK, Health Management Department, Institute of Health Sciences, IMBL PhD Student, Rusia
DİKMEN Davud Cem, Assistant Professor, Cyprus International University, Vocational School of Health Services Director, Turkey
Evaluation of nurses working in a university hospital on nursing practice environment
Reyhan POLATKAN* (BSc, MSc) , Assoc. Prof.Hatice ULUSOY** (BSc, MSc, PhD)
*University of Cumhuriyet Hospital, Sivas
** University of Cumhuriyet, Faculty of Health Sciences, Dept. of Health Management Sivas
Patient Affairs and Coomunication at Healthcare Facilities
Çoşkunçelebi Şahannur 1, Kavak Mahperi 2, Taşova Değerli Müjgan 3, Balcı Nesrin 4, Bozkuş Ali5, OKTAY Nuray 6
1 İstanbul Occupational Disease Hospital, Deputy Director, Healthcare Services, İstanbul, Turkey
2 Dr. Lütfi Kırdar Kartal Education and Application Hospital, Infection Control Commitee, İstanbul, Turkey
3 Kartal Yavuz Selim State Hospital Deputy Director, Healthcare Services, İstanbul, Turkey
4 İstanbul Occupational Disease Hospital, Health Care Services Manager, Turkey
5 Dr. Lütfi Kırdar Kartal Education and Application Hospital , Emergency Services, Nurse, İstanbul, Turkey
6 Süreyyapaşa Chest Diseases Education and Research Hospital, Director of Financial Services Department, Turkey
Parallel Sessions 6
Hall I
LEAN MANAGEMENT IN HEALTH CARE -3-
Chair
Speakers
Prof. Dr. Aysun YILMAZLAR, Private Medicabil Hospital, Bursa, Turkey
The lean tools in health
Prof. Dr. Aysun YILMAZLAR, Private Medicabil Hospital, Bursa, Turkey
Healthcare value streams
Ülkü KULAÇ, Lean Institute, Turkey
An Evaluation of Implementation of Lean Management, an Example from an Education and Application Hospital
T. ÖNDER, Nihal, Arslan Elif , Kayalı Serpil , Keskin Zafer , Yiğit Özgür
--- İstanbul Training and Research Hospital, İstanbul, Turkey
Lean management in Health Services: An Example of Kaizen Gemba Practice and Results
Kavas Sedat*,Dicle Enver**,Oral Cemalettin**,Kılınç Meltem**, İnel Süleyman**,Köprü Yasin**,Yıldırıcı Cüneyt**
* Secretary General T.C. Ministry Of Health Turkish Public Hospitals, Instıtutıon Burdur Association Of Public Hospitals
** T.C.Ministry Of Health Turkish Public Hospitals Institution Burdur Association Of Public Hospitals, Turkey
Determination of Workload Analysis Between The Hours Of 08:00-17:00 of Prof. Dr. N. Reşat Belger Beyoğlu Eye Training and Research
Hospital Clinic Nurses
Nurcihan KÖSEOĞLU, Director, Healthcare Services, Prof.Dr. N.Reşat Belger Beyoğlu Opthalmology Education and Application Hospital,
Turkey
16:00– 16:15
16:15– 17:00
Hall II
TECHNOLOGICAL INNOVATION IN HEALTH CARE
Chair
Speakers
Dr. Adem SEZEN, İstanbul Bilim University Health Services Vocational School, Turkey
Standardization of health related websites.
Assist. Prof. Dr. Gürbüz AKÇAY, Muğla Sıtkı Koçman Üniversity Medical Faculty, Turkey
The Role of the Internet As a Source of Information In Healthcare
Pınar Ekiz (1), R. Özgür Çatar (2), Nur Şişman Kitapcı (3), Pınar Kılıç Aksu (4), Leyla Köksal (5), Gonca Mumcu (6).
Süreyyapaşa Occupational Disease Hospital, Nurse(1), Marmara University, Assistant Professor (2)
Marmara University, Prelector, Doctor (3), Yeditepe University, Prelector, Doctor (4),
Marmara University, Asist. Prof. (5), Marmara University, Prof. Dr. (6)
Review of applications done via electronic system. An example from Erciyes University Hospitals
İbrahim BARIN1, Murat BORLU 2, Aynur YÜCEL 3
1 Erciyes University, Medicine Faculity, Spealist, Turkey
2 Erciyes University, Medicine Faculity, Prof. Dr. Vice - Chancellor, Dermatology Department
3 Erciyes University, Medicine Faculity, Spealist, Turkey
Electroneurophsiology technology at health agency
MÜDÜROĞLU - KIRMIZIBEKM EZ A1., Dereli-Eke E1., İpek N1., Öztürk H1., Faikoğlu R1.
Nişantaşı Üniversity, School of Health Science, Turkey
Systems Biology for Personlized Medicine: Dream or Real?
Elif Dereli Eke, Assist. Prof., Aynur Müdüroğlu, Assist Prof., Nazenin İpek, PhD., Hilal Öztürk, MBA, and Rehat Faikoğlu, Prof.
Nisantasi University, Nisantasi Vocational School, Bayrampasa, Istanbul, Turkey
Coffee Break
Hall I –
Conference 7
Chair
Speakers
METHODS FOR IN STITUTIONAL PERFORMANCE A SSESSM ENT IN H EALTH CARE- -BALANCE SCORE-CARD and ACCOUNTABLE CARE
ORGANIZATION S
Prof. Dr. AL AL-ASSAF, Congress Vice-Chair, American Institute For Health Care Quality, USA
Abdallah Eddaal, CEO, Mohamad Saleh Basharahil Hospital, Makkah, Kingdom of SAUDI ARABIA
Dr. Sherwan Khanly Abdel Karim; Plastic Surgeon, Head of the Department, Erbil, IRAQ
Dr. Manal Shira, Consultant in Advance Restorative Dentistry, Head of the Dental Department, King Saud Medical City, Kingdom of Saudi
Arabia
17:00– 17:15 Coffee Break
17:150– 18:30 Parallel Sessions 7
Hall I
HEALTH POLICY
Chair
Speakers
Assist. Prof., D. Cem DİKMEN , Cyprus International University, Vocational School of Health Services Director, Cyprus
A General View on Supplemantry Health Insurance System
Serpil UZUN, Burcu Yiğit, Nursel Aydıntuğ,
Okan University,, Health Sciences,Turkey
Doctors’ and nurses’ perceptions about health sector privatization according to their demographical features
*Asist. Prof. Dr. . Hatice Ulusoy, Specialist Hemşire Ümmügülsüm OFLAZ
*Cumhuriyet University, Health Science Faculty, Department of Healthcare management, Turkey
Job Satisfaction and Organizational Culture Perceptions of the Nurses Working at Public and Private Hospitals
Yıldız Karakışla 1, Assoc. Prof. Dr. Nefise Bahçecik 2
1 Beşiktaş Sait Çiftçi State Hospital, Turkey
2 Marmara University, Faculty of Health Sciences, Turkey
A New Costing System Providing Cost Analysis For Pricing Decisions In Healthcare Institutions: Resource Consumption Accountin g
Asst. Prof. Dr. Hasan Özyapıcı, Eastern Mediterranean University, Department of Business Administration, Gazimağusa, Mersin , Turkey
Hall II
INNOVATIONS ON H EALTH SERVIC ES MANAGEMENT
Chair
Speakers
Specialist Ali ARSLANOĞLU, Gölcük Military Hospital, Turkey
The effects of International Organizations on Turkish Healthcare Policy; Transformation in Health program.
Hakan AKIN, Gülhane Military School of Medicine, Deanship, Deputy Hospital Manager. Turkey
Determination of Organizational Cynicism Levels of Health Care Workers
Murat İskender AKTAŞ(1) Selma SÖYÜK(2)
(1) Institute of Management, Business and Law University Health Management Doctoral Student, Turkey
(2)Asist. Prof. İstanbul University, Faculty of Health Sciences, Health Administration, Turkey
Communication between Managers and Employees and Trust
Öngay Emel1, Taşova Değerli Müjgan 2, KAVAK Mahperi3, Çoşkunçelebi Şahannur 4, Bozkuş Ali5
1Yakacık Obstetrics and Pediatrics Hospital, Director of Healthcare Services,İstanbul, Türkiye
2 Kartal Yavuz Selim State Hospital Deputy Director, Healthcare Services, İstanbul, Turkey
3 Dr. Lütfi Kırdar Kartal Education and Application Hospital , Infection Control Commitee, İstanbul, Turkey
4 İstanbul Occupational Disease Hospital, Deputy Director, Healthcare Services, İstanbul, Turkey
5 Dr. Lütfi Kırdar Kartal Education and Application Hospital , Emergency Services, Nurse, İstanbul, Turkey
Investigation of the Effects of Institutional Stress on Performance- An Example from Bandır ma State Hospital
Arzu Olkaç Türkmen*, Bandırma State Hospital, Nurse, Turkey
Semra BAYSAN, Healthcare Management Consultant, Turkey
Elif BAKKAL a, * Health Services Vocational School, İstanbul Bilim University, İstanbul,Turkey
21:30 – 23:30 Gala Night
Dec, 13, 2014 – Saturday
09:30 – 12:30 CLOSURE AND ADJOURN
Speakers
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QU ESTIONS AND ANSWER S
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SPIC E OTEL - Restraurant
Prof. Dr. Seval AKGÜN MD, PhD, CON GRESS CHAIR, Director, Health Academician Society , Chief Quality Officer, Baskent University
Hospitals Network, Professor, Baskent and St. John International University, ITALY/TURKEY
Prof. Dr. AL AL-ASSAF, CONGR ESS VICE-CHAIR, American Institute For Health Care Quality, USA
THE POSTERS
HEALTH SER VIC ES LEAN HOSPITAL CREATING WORK
1. Abdullah DANIŞMAN1, 2.Songül YORGUN2, 3. Hakan ESEN3, 4. Ah met ATASOY 4
1,Bolu İzzet Baysal Training and Research Hospital, Turkey
2, Bolu İzzet Baysal Training and Research Hospital, Turkey
3, Bolu İzzet Baysal Training and Research Hospital, Turkey
4,Antalya Gazipaşa Private Health Vocational High School, Turkey
THE CORRECT TRANSMISSION OF M EDICAL INFORMATION IN THE PATIENT SAFETY
“SBAR COMMUNICATION M ODEL”
Yrd. Doç. Dr. Akcan AKKAYA1Uzm. Hemşire Songül YORGUN 1, Ebru DUMAN2, Uzm. Hemşire Emine KAYA 2
1 AİBÜ İzzet
Baysal Eğitim ve Araştır ma Hastanesi, 2 Türkiye Kamu Hastaneleri Kurumu
COMMUNICATION MANAGEM ENT IN H EALTH SERVIC ES
Yrd.Doç.Dr.Haluk Şengün Ar.Gör.Mahmut Fevzi Gün
İstanbul Arel University Health Management Department, Turkey
A PILOT STUDY ON M EDICAL WASTE MANAGEM ENT: MEDICAL WASTE ASSESSM ENT OF UNITS IN AMASYA UNIVERSITY SABUNCUOĞLU ŞER EFEDDİN
TRAINING AND RESEARCH H OSPITAL
Murat İskender AKTAŞ1 Sadi ERGİN 2 Rasime AC AR AKTAŞ3
1 Institute
of Management, Business and Law University Health Management Doctoral Student
of Management, Business and Law University Health Management Doctoral Student
3Amasya Merzifon Kara Mustafa Paşa State Hospital / Intensive Care Specialized Nurse
2 Institute
THE USE OF SER QUAL STUD Y ON PERCEPTION OF TH E HOSPİTAL WİTHİN THE RECEİVERS OF THE SERVİC ES.
İPER TİMLİOĞLU Semrin1, TAY Sibel2, KABAD AYI AR SLAN Mesude 3, AKIN Ceren 4, BOZ Efe Serkan 5, AVC I Nezihe 6, AKSARAY Sebahat7, TEKEŞİN Ke mal8, IŞIK Kadir 9
1 MD specialist Director of Quality,2 nurse, quality staff, , 3 nurse quality staff in charge, 4 statistic analyze staff 5 MD specialist associated medical manager ,6 nurse,
patient rights manager, 7. Prof MD, Medical Director ,8 MD Specialist Hospital manager 9 manager of finance and administiration,
---- İstanbul Anadolu North Public Hospital Union Haydarpaşa Numune Education And Research Hospital, Turkey
THE KNOWLEDGE LEVEL OF MEDICAL STAFF IN TERMS OF VIOLENCE CA SES AND MECHANISMS OF PR EVENTION
The Example of Association of Public Hospitals Northern Anatolian Region of Istanbul
The Period of Twelve-Month Monitoring
Mehmet Emin ERTENU *, Pinar GUNGOR*, Esranur Ozer*
Agency of Public Hospitals Northern Anatolian Region of Istanbul, Turkey
HOME CARE SER VICES IN AMASYA
Murat İskender AKTAŞ1 Sadi ERGİN 2 Rasime ACAR AKTAŞ3
* Institute of Management, Business and Law University Health Management Doctoral Student
** Institute of Management, Business and Law University Health Management Doctoral Student
***Amasya Merzifon Kara Mustafa Paşa State Hospital / Intensive Care Specialist Nurse
TECHNOLOGICAL DEVELOPMENTS IN RADIOLOGY LAB ORATORY
KEÇELİ Serdal(1), ARSLANOĞLU Ali(2), ORHAN Fatih(3), ÖZGÜLEŞ Bünyamin(4)
1Radyoloj Technician, Kasımpaşa Military Hospital, Turkey
2specialist, Gölcük Military Hospital, Turkey
3l Lecturer, GATA NCO Health College, Ankara, Turkey
4Medical Equipment Technician,Eskişehir USAEM, Turkey
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CONGRESS PROGRAM